aq88 Terms & Conditions — Please Read Before You Play

Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and aq88 ("aq88", "we", "us", "the Platform") governing your access to and use of the aq88 website available at aq88.cam and all associated services, games, promotions, and features offered thereon. These Terms apply to all players accessing the platform from Bangladesh and any other permitted jurisdiction.

By accessing the aq88 platform, creating an account, making a deposit, or participating in any game or promotional activity, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision contained herein, you must immediately cease using the platform and close your account by contacting customer support.

Key Terms at a Glance

The following summary highlights the most important aspects of these Terms. It does not replace the full text below, which governs in all respects.

Eligibility and Registration

Access to the aq88 platform is subject to strict eligibility criteria. Registration constitutes a representation by the player that all eligibility requirements are satisfied at the time of account creation and on an ongoing basis.

Account Management and Security

You are solely responsible for all activity occurring under your aq88 account. The following obligations apply to all registered players at all times.

• Keep your password strictly confidential and do not share it with any third party under any circumstances.
• Log out of your account after every session, particularly when using shared or public devices.
• Notify aq88 customer support immediately if you suspect unauthorised access to your account.
• Ensure your contact details, including your Bangladesh mobile number, remain up to date so that security notifications and OTP messages can reach you.
• aq88 will never request your password via email, chat, or telephone. Any communication of this kind should be reported to support as a potential phishing attempt.

aq88 employs SSL encryption on all platform communications and stores passwords in hashed form. However, account security also depends on player behaviour, and aq88 cannot be held liable for unauthorised access resulting from the player's failure to maintain adequate password security or from the use of shared devices without logging out.

Deposits and Withdrawals

aq88 accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are subject to the following conditions. Players are responsible for ensuring their payment method is validly registered in their own name.

All funds deposited into an aq88 account must be used for legitimate gaming purposes only. aq88 does not facilitate money transfers between players, does not accept deposits from third parties, and reserves the right to return funds to their source if a payment is found to originate from a method not registered to the account holder.

Bonuses, Promotions, and Wagering Requirements

aq88 offers a range of bonuses and promotional offers including welcome bonuses, reload bonuses, free spins, cashback, and seasonal promotions tied to events such as BPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions.

• All bonuses carry a wagering requirement that must be fulfilled before any associated winnings can be withdrawn. The applicable rollover multiplier is stated on the bonus offer page.
• Bonuses may only be used once per player, per household, and per payment method unless otherwise stated.
• aq88 reserves the right to withdraw any promotional offer at any time without prior notice and to cancel bonus balances if terms abuse is detected.
• Free spins winnings are subject to the wagering requirement stated on the associated promotion page before withdrawal.
• Multiple accounts created to exploit bonus offers will result in forfeiture of all bonuses and balances across all associated accounts and a permanent ban from the platform.

Bonus terms specific to individual promotions (including game restrictions, minimum odds requirements for sports betting bonuses, and expiry dates) are published on the relevant offer page at the time the promotion is active. In the event of any conflict between the general bonus terms above and the specific terms of an individual promotion, the specific promotion terms shall prevail.

Gameplay, Fair Play, and Prohibited Conduct

aq88 is committed to maintaining a fair, secure, and enjoyable gaming environment for all players. The following rules govern conduct on the platform.

Responsible Gaming

aq88 is committed to promoting responsible gaming. Players are encouraged to set deposit limits, session time limits, and loss limits from within their account settings. Self-exclusion options are available for players who wish to take a break from gambling, either for a defined period or indefinitely. All responsible gaming tools are accessible without requiring contact with the support team.

aq88 strictly prohibits the use of its platform by persons under the age of 21. Parents and guardians are advised to use parental control software to prevent minors from accessing online gaming sites. If you are concerned that someone under 21 is using an aq88 account, please contact support immediately with supporting evidence so appropriate action can be taken without delay.

Intellectual Property

All content appearing on the aq88 platform, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software, is the property of aq88 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the aq88 platform without express written permission from aq88. Reverse engineering, decompiling, or disassembling any part of the platform's software is strictly prohibited and may result in civil and criminal liability.

Limitation of Liability

To the fullest extent permitted by applicable law, aq88 excludes all liability for the following categories of loss or damage, whether arising in contract, tort, negligence, or otherwise.

• Any loss of profits, revenue, data, goodwill, or anticipated savings arising from use of or inability to use the platform.
• Interruptions to platform availability caused by scheduled maintenance, unplanned outages, third-party service failures, or force majeure events including but not limited to natural disasters, government actions, and network outages.
• Losses arising from unauthorised access to your account where such access results from your failure to maintain adequate password security.
• Any indirect, special, incidental, or consequential damages of any kind, even if aq88 has been advised of the possibility of such damages.

Amendments and Governing Law

aq88 reserves the right to amend, update, or replace these Terms at any time without prior individual notice to players. The updated Terms will be published on this page with a revised effective date. Your continued use of the platform following the publication of updated Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically. If you do not accept the revised Terms, you must cease using the platform immediately and contact support to close your account.

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with applicable law. aq88 operates as an online gaming platform and makes no representation that the services offered are appropriate or available for use in jurisdictions where online gaming is restricted or prohibited. Players are solely responsible for ensuring that their use of the aq88 platform complies with the laws applicable in their jurisdiction.

Contact Us

If you have any questions about these Terms and Conditions or require clarification on any provision, the aq88 customer support team is available 24 hours a day, 7 days a week via live chat on the platform.

You may also contact us by email at: [email protected]